Demo Company
Incident Center
Ticketing system with SLA and intelligent assignment
Avg Resolution Time
3.2h
SLA Met
94%
Tickets Today
8
Unassigned
1
8 tickets
TK-401Open
Error al generar factura electronica
Billing2h ago3Carlos M.
SLA
4h
TK-400In Progress
Retraso en entrega ruta Otay-Centro
Deliveries5h ago7Ana L.
SLA
8h
TK-399Open
Actualizar tarifas zona metropolitana
Rates1d ago1
SLA
24h
TK-398In Progress
Cliente reporta paquete danado #VTX-2389
Claims1d ago12Laura R.
SLA
4h
TK-397Open
Solicitud de integracion API con SAT
Integrations2d ago5Diego F.
SLA
48h
TK-396Resolved
Montacargas #7 requiere mantenimiento
Equipment3d ago4Pedro S.
SLA
24h
TK-395Resolved
Capacitacion nuevo sistema de escaneo
Training4d ago2Ana L.
SLA
48h
TK-394Resolved
Falla en lector de codigos sucursal Playas
Equipment5d ago8Carlos M.
SLA
4h
CaliDevs
Need a Incident Center for your business?
This module is a demonstration of what we build. Every system is tailored to your specific business needs.
SLA trackingIntelligent assignmentResolution metricsKnowledge baseAutomatic escalations
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